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The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.

Review of Kipsu

10
Game Changer. Operates significantly better on Google Chrome so be sure that you have that installed ahead of time. Major key to launching within hotel is getting the front desk agents comfortable with collecting mobile number at check in and explaining the service. If i could do it all over again i would have trained this for a week before launching software.
Front Office Manager from 500+ room Branded Hotels in San Francisco (United States)
Verified
8 years ago
Products Reviewed
Guest Messaging Software
What do you like most?
We began using Kipsu at the beginning of 2016 and we have seen great improvement with our guest’s satisfaction. Texting is incredibly convientient and the proffered communcation of our guests. The ranking/daily goals has also really helped with my teams emgagment as we strive to be the top hotel. Customer Support Desk also responds very quickly.
What do you dislike or think could be improved?
I wish the software integrated better with our existing systems but understand that this is probably out of Kipsu’s control. I would like a live leaderboard so we could see the ranking based on Avg. Response Time, Conversations Participated or Score.
5.0
Excellent
Ease of Use
5.0/5
Customer Support
5.0/5
ROI
5.0/5
Implementation
5.0/5

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