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Review of Uniguest

1
Poor Experience Overall
General Manager from 200 to 499 room Branded Hotels in New York City (United States)
Verified
2 days ago
Products Reviewed
Digital Signage & Lobby Technology
What do you like most?
Antiquated technology with high price. The business centers are ok, I guess. Very expensive all around for what it is.
What do you dislike or think could be improved?
Everything. Have a missed invoice? They'll just shut you off instead of reaching out. Poor customer service. Setting up concierge board was a total waste of time it's basically useless, no features guy that set it up basically couldn't answer v any questions and barely cared, never followed up on anything. Very expensive all around.
0.5
Terrible
Ease of Use
1.0/5
Customer Support
1.0/5
ROI
1.0/5
Implementation
1.0/5

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