Review of Canary Technologies

10
Fast check-ins and guest messaging — rewards enrollment needs work
Front office manager from 200 to 499 room Bed & Breakfast & Inns in Spokane (United States)
Verified
3 days ago
What do you like most?
I like being able to check the guests I.D and pre check the guests in for a seamless check in process. I enjoys being able to use a one touch upheld system as well as communicate with the guests via messaging from the comfort of their room. It helps guests beat the lengthy wait in line at times and helps us provide a quick and effective check in process. I also enjoy the broadcasting option, where you can message all the guests in the hotel simultaneously. This is great for emergencies or just a courtesy notice of any hotel maintenance.
What do you dislike or think could be improved?
One thing I think that could be improved is giving the hotel staff the. Hence to enroll the guests who select that they would like to be enrolled in Wyndham rewards instead of Wyndham enrolling them themselves. We look forward to the opportunity and a lot of time it is done before the hotel gets the chance to do it.
5.0
Excellent
Ease of Use
5.0/5
Customer Support
5.0/5
ROI
4.0/5
Implementation
5.0/5

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