Review of Viqal

10
Outstanding ROI: Less Workload, Better Guest Care & Higher Revenue!
Revenue Manager from 25-49 room Bed & Breakfast & Inns in Asilah (Morocco)
Verified
15 days ago
Products Reviewed
What do you like most?
Implementing Viqal has been a major win for our boutique hotel model. We are now handling significantly fewer manual messages, yet our guests are better attended to than ever before with instant response times. Crucially, it doesn’t just answer questions—it drives conversions. We have seen a notable increase in ancillary revenue through the proactive cross-selling of our extra services. Highly recommended for any hotel looking to optimize operations and maximize profitability!
What do you dislike or think could be improved?
Viqal is fully comprehensive in both pre-sales and guest support; its roadmap meets and exceeds our expectations for this type of solution. The support team is one of the most reliable and capable I have ever encountered.
5.0
Excellent
Ease of Use
5.0/5
Customer Support
5.0/5
ROI
5.0/5
Implementation
5.0/5

Get personalized product recommendations

Product recommendations advisor

Ghostel icon

Let´s lookup your hotel information