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Review of Trybe

10
Online booking that cuts calls and boosts sales — with missing confirmation emails
Spa Manager from 25-49 room Boutique Hotels in Ballina (Ireland)
Verified
17 days ago
Products Reviewed
Spa Software
What do you like most?
From the start Trybe have always been supportive. We built a system that works for us as a spa. Support is there 24/7 and we never have an issue with contact. Full training was provided to all staff including hotel reception. They took on all our ideas and what would work well for our spa needs. Trybe are continually growing and improving their systems. The online booking has eased the workload of phone calls and confirmation emails. It also helps to increase sales as we are always open to take bookings. The system itself allows us control the number of guests we take in and to block off certain times for training etc. I would not hesitate to any spa to take on Trybe.
What do you dislike or think could be improved?
We would like to see automatic confirmation emails sent to guest once they entered card details when booking over the phone. When we making a booking over the phone we send a payment link. Once the card details are entered by the guest no confirmation email is automatically sent.
5.0
Excellent
Ease of Use
5.0/5
Customer Support
5.0/5
ROI
5.0/5
Implementation
5.0/5

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