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Review of Sojern

10
More direct bookings and visibility — reporting could be clearer
Front Desk Supervisor from 25-49 room Bed & Breakfast & Inns in Nags Head (United States)
Verified
1 days ago
Products Reviewed
Digital Marketing Agencies
Hotel CRM & Email Marketing
What do you like most?
We have been working with Sojern to increase our direct bookings through targeted digital marketing. Their campaigns have helped improve our online visibility and reach potential guests. We would appreciate more detailed reporting on campaign performance and actual booking conversions. Overall, Sojern has been a valuable marketing partner, and we would recommend their services to other hotels.
What do you dislike or think could be improved?
Improved reporting with clearer insights into campaign performance, actual direct bookings, and return on investment would help us better measure results and make informed marketing decisions.
5.0
Excellent
Ease of Use
5.0/5
Customer Support
5.0/5
ROI
4.0/5
Implementation
5.0/5

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