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Review of d3x

10
The future of hospitality with agentic AI
Tech from 75-99 room Airport/Conference Hotels in Aarhus (Denmark)
Verified
2 months ago
Products Reviewed
Guest Messaging Software
What do you like most?
Thanks to its wide array of deep integrations, D3x can save staff significant time by managing both routine FAQs and more complex inquiries that would otherwise require employee involvement. By connecting directly to relevant systems and data sources, the platform can deliver more precise, context-aware responses and reduce the need for manual follow-up. When functioning as intended, this creates a more efficient workflow, lowers operational pressure on staff, and allows teams to focus on tasks where human interaction adds the most value. At the same time, the D3X team’s continuous development efforts consistently make the product better. Much like regular software updates on your phone, these ongoing improvements enhance functionality, refine the user experience, and add value over time. Each update feels like a small surprise on an ordinary Monday—an ongoing reminder that the product is evolving and improving.
What do you dislike or think could be improved?
The platform used to set up D3x could be improved in terms of user-friendliness. A more intuitive interface, clearer navigation, and a smoother setup process would make it easier for users to configure and manage the system efficiently. Also a mobile version of the chat, when human assistance is required, would be a nice feature.
5.0
Excellent
Ease of Use
4.0/5
Customer Support
5.0/5
ROI
4.0/5
Implementation
5.0/5

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