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Review of Duetto

10
Best in class revenue management system with advanced business intelligence!
Chief Revenue Officer from 25-49 room Bed & Breakfast & Inns in Gatlinburg (United States)
Verified
2 days ago
Products Reviewed
Business Intelligence
Revenue Management Systems
What do you like most?
What I like most about Duetto RMS is the flexibility it offers in managing pricing strategies across our diverse portfolio, which includes economy, midscale, and luxury/boutique properties. The ability to tailor pricing based on demand by room type and rate code has been a game changer for our yield management. This customization allows us to react dynamically to market conditions, optimizing revenue while meeting the specific needs of each property segment. The platform’s analytics, insights, and reports are incredibly intuitive, with easy-to-read dashboards and charts that allow us to quickly analyze data. This has saved us significant time compared to manually slicing and dicing the data, enabling us to focus more on strategic decision-making based on real-time results. We can effortlessly identify trends, forecast demand, and adjust strategies accordingly. We’ve relied on Duetto’s data-driven algorithms to significantly improve our RevPAR index, moving from the mid-low 90s to consistently surpassing 115. The system’s ability to learn and adapt has been pivotal in driving long-term growth. The return on investment has been nothing short of remarkable—easily over 100X annually in revenue gains, and likely closer to 110X when factoring in the labor savings as well. The added efficiency has allowed our team to focus on other high-impact areas of the business, maximizing overall operational performance.
What do you dislike or think could be improved?
One area where I think Duetto could improve is by incorporating ancillary revenues into the rate yielding section. It would be incredibly helpful to see how various rate codes and room types are driving ancillary revenues, such as food and beverage, early check-ins, late check-outs, and other upsell opportunities. While this might not directly impact our rate-setting strategy, having this visibility would provide valuable insights for managing inventory and availability. Over time, it could help us better understand the relationship between our core rates and ancillary revenue streams, enabling us to optimize our offerings and improve overall profitability. This feature would also allow for a more holistic view of how different segments contribute to revenue, which could aid in long-term strategic planning. Additionally, being able to track these revenues in real-time would help us adjust promotions or special offers more effectively, further enhancing our ability to maximize total revenue per guest and improve our decision-making process across the board.
5.0
Excellent
Ease of Use
5.0/5
Customer Support
5.0/5
ROI
5.0/5
Implementation
5.0/5

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