Review of HelloShift

9
Definitely recommend HelloShift for small, boutique hotels that want the provide the best service possible by sharing as much information as possible in an organized manner. Well done HelloShift!
Hotel Standards Specialist from 200 to 499 room Boutique Hotels in Monterey (United States)
Verified
9 years ago
Products Reviewed
What do you like most?
The simplicity of the platform which makes it very easy to train new team members on. It's quite intuitive and allows hotel teams to share pretty much everything throughout their shift. Being able to access those posts remotely to "check-in" on operations is very beneficial.
What do you dislike or think could be improved?
The app version is not as solid as the web version so we primarily used it in the browser on our smartphones. Messaging alerts between team members was a little wonky as it would routinely show an alert as if we received a message, however, it would be the message we just sent the other team member. Certainly something that can be resolved in time.
4.5
Excellent
Ease of Use
4.5/5
Customer Support
5.0/5
ROI
5.0/5
Implementation
4.0/5

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