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Review of HelloShift

10
Guest Engagement - the future of hotels!
Front Office Manager from 50-74 room Boutique Hotels in Chicago (United States)
Verified
5 years ago
Products Reviewed
Guest Messaging Software
What do you like most?
I like that it allows us to stay proactive in dealing with guests and situations that arise throughout the day. We want to keep the line of communication open between our staff and our guests, and this really helps to do that. Plus, hotels are heading in this direction so it is nice to have the cutting edge technology that will soon be used everywhere!
What do you dislike or think could be improved?
There are some glitches within the guest engagement page, where we receive an error message and have to reload the page. Advice to others: You can reach out to the founders Michelle and Sudheer if you have any questions, they are always there to help and respond very quickly!
5.0
Excellent
Ease of Use
5.0/5
Customer Support
5.0/5
ROI
5.0/5
Implementation
3.0/5
Michelle T. from HelloShift replied
Thank you for taking the time to review HelloShift! We are excited to hear you are excited to be part of the future with modern messaging for hotels. We are inspired by how you are using HelloShift to promote teamwork while creating an elevated experience for guests. See you on HelloShift :)

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