Review of Experience Hotel

10
Simply Bravo
Pdg from 25-49 room City Center Hotels in Cannes (France)
Verified
14 months ago
What do you like most?
We have been working with "Experience" for years for our two hotels. They are a dynamic and responsive team. They are open to discussion and they greatly help us with communication and customer satisfaction.
What do you dislike or think could be improved?
Our CRM only provides one email address per customer, the problem is that for groups, there is only the secretary's email address, it would be great to be able to add the email address of the customer who is actually staying at the hotel because the secretary does not sleep there
5.0
Excellent
Ease of Use
5.0/5
Customer Support
5.0/5
ROI
5.0/5
Implementation
5.0/5

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