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Review of Little Hotelier

9
Strong channel management and support — with reporting exports to improve
Hotel Manager from 25-49 room Boutique Hotels in Ko Chang (Thailand)
Verified
1 days ago
Products Reviewed
Hotel Management Software
What do you like most?
Customer Support: Readily accessible with minimal wait times. The support team is knowledgeable, professional, and exceptionally helpful. Channel Manager (SiteMinder): The functionality is outstanding and perfectly tailored to our business needs, significantly streamlining our daily operations. Report Function: Processing is fast, connectivity with OTA channels remains consistently stable during operation.
What do you dislike or think could be improved?
Feedback & Feature Requests Daily Room Availability Display: Requesting the addition of daily remaining inventory/available room counts directly on the Calendar view, similar to other PMS platforms. Mid-Stay Room Change Functionality: Requesting a feature that allows moving guests to different rooms during a single stay, as guests do not always remain in the same room for the entire duration of their booking. Report Export Capabilities: Requesting expanded report export options to match standard formats and capabilities available in other PMS software.
4.5
Excellent
Ease of Use
4.0/5
Customer Support
5.0/5
ROI
5.0/5
Implementation
4.0/5

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