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Review of Stayntouch

10
Smooth PMS transition with helpful support — a few gaps remain
General Manager from 25-49 room Limited Service & Budget Hotels in Waimea (United States)
Verified
2 days ago
Products Reviewed
Property Management Systems
What do you like most?
Reports are good. Victor being on hand while we transitioned over from the old PMS system to Stay In Touch system made the transition so smooth. He was able to answer questions and make changes as needed. This is critical to the success of the property during implementation.
What do you dislike or think could be improved?
The ability to switch room categories when sold-out. Feature a payment link to the reservation that can be emailed to the guest to enter and pay direct. Just a few at this time.
5.0
Excellent
Ease of Use
4.0/5
Customer Support
5.0/5
ROI
4.0/5
Implementation
5.0/5

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