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Review of eviivo

10
The best Channel Manager on the market
ASTURAN from 25-49 room Bed & Breakfast & Inns in Vicente Lopez (Argentina)
Verified
1 days ago
Products Reviewed
Property Management Systems
Channel Managers
What do you like most?
The versatility, the customer service and the number of options it has, plus with just one click and from the same application you solve everything. The humane, close, fast treatment and the fact that you have agents for you helps you use the application quickly and fluently to get the most out of it. They are available at all times by email and are quick to respond, something I greatly appreciate. If they see that it is difficult to respond to you by e-mail, they call you by phone to clarify your doubts and do not hang up the call until you are sure that you have completely understood it. For me, Eviivo's STAFF is its diamond in the rough that makes the difference with the rest of the channel managers. It is an application that is easy to use, intuitive and that with just one click makes it easy to modify anything on all the booking platforms where you are connected. From anywhere you can know if the cleaning team did their job correctly, as can other members of the team such as receptionists, administrators, accountants. Having a section for owners makes tasks easier and they can have all the information with the same application as us, although always respecting the data protection law. It helps a lot to know what time the guest arrives and you can see what time they come in, what time they leave, what time the cleaning team was, if it requires maintenance, etc. by simply opening Eviivo Suite, it is very practical.
What do you dislike or think could be improved?
The mobile app at the beginning, when there is check-in and check-out, you should count down the entries or exits and know how many are left at a glance. For it would be the most useful improvement that can be easily implemented. When you click on check-in and in "daily" it appears in red to deduct it from "today"-"arrivals", as well as deduct it from "today"-"Departures" if you press the check-out button. Another improvement to implement that would not be difficult is that when there are more than 8 days left for the arrival of the guests and you get confused and accidentally click on Check-in, you cannot put the stay back as "reserved" and it will appear yellow and you have to mark it as check-out and it appears gray all the time.
5.0
Excellent
Ease of Use
5.0/5
Customer Support
5.0/5
ROI
5.0/5
Implementation
5.0/5

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