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Review of Benbria

10
Guest Experience
Guest Services Manager Hostels in Ottawa (Canada)
Verified
5 years ago
Products Reviewed
Guest Messaging Software
What do you like most?
- Solving issues challenges real time - building Guest relations as we can chat with Guests while still at the hotel
What do you dislike or think could be improved?
At this time it is hard to share feedback as we are in a pandemic and not using loop to its full capabilities
5.0
Excellent
Ease of Use
5.0/5
Customer Support
5.0/5
ROI
N/A
Implementation
4.5/5
Sandra H. from Benbria replied
Thank you for leaving your feedback, Shawnne! We really appreciate hearing about how The Loop Experience Platform solves issues in real time at the hotel. We look forward to working with you to getting Loop up and running to its full capabilities as things return to normal after the pandemic. Take Care and Stay Safe,

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