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Review of HelloShift

10
HelloShift is a great software that continues to impress
Guest Service Manager from 200 to 499 room Boutique Hotels in Irvine (United States)
Verified
7 years ago
Products Reviewed
Staff Collaboration Tools
What do you like most?
It is a fantastic Software that is easy to use and great at communicating with our staff regarding guest issues, needs, and complaints. I have been using this product for 2 years and definitely enjoy it's ease of use and ability to tag other team members so they can be updated on what is going on in the hotel while they are away. i also like that you can note sales opportunities.
What do you dislike or think could be improved?
My issue isn't with the software but that the controls are left with management. I would like to be able to add more labels under my profile to keep better track of specific guest issues and request. But that is an internal issue and not a fault of the software company. Unless they can allow individual users to add labels.
5.0
Excellent
Ease of Use
5.0/5
Customer Support
5.0/5
ROI
5.0/5
Implementation
5.0/5

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