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Review of SiteMinder

10
Direct booking
Inhaber from 25-49 room Boutique Hotels in Berikon (Switzerland)
Verified
1 months ago
Products Reviewed
Channel Managers
Booking Engine
What do you like most?
Ravi solved it very quickly and competently. He solved my problem perfectly with a video and even gave me some helpful tips.
What do you dislike or think could be improved?
In my opinion, it would lead to a faster outcome if a real person could provide help, rather than just the chatbot.
5.0
Excellent
Ease of Use
3.0/5
Customer Support
5.0/5
ROI
4.0/5
Implementation
3.0/5
Zidane D. from SiteMinder replied
Hi there, Thank you for the kind words, we'll be sure to pass them on to Ravi! It's great to hear he was able to resolve things so efficiently and went the extra mile with those helpful tips. We also appreciate your feedback on the chatbot experience. We're always looking for ways to make support even better! Warm regards, Zidane D.

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