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Review of SiteMinder

10
Priya is one of the best SiteMinder's assistant i've ever had
Administrador Hotel Diamond from 25-49 room Bed & Breakfast & Inns in Lima (Peru)
Verified
1 months ago
Products Reviewed
Channel Managers
Booking Engine
Guest Messaging Software
What do you like most?
Good patience, excellent detailed explanation, allows for flexible connections, recommendations to improve our hotel sector in Lima, Peru, which has different OTAs.
What do you dislike or think could be improved?
Improve the training and timeline for launching Hotel Diamond, tailored to its hotel type, which in my case is 3 stars. This will allow us to compete effectively by differentiating ourselves from other hotels in Lima, because our location is one of the best.
5.0
Excellent
Ease of Use
5.0/5
Customer Support
5.0/5
ROI
5.0/5
Implementation
5.0/5
Zidane D. from SiteMinder replied
Hi Anthony, Thank you for the thoughtful review! We are glad to hear that the support was patient and detailed. We also appreciate the feedback on improving the onboarding training and launch timeline. Please feel free to reach out if there's anything else we can assist with. Warm regards, Zidane D.

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