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Review of Guest Service

9
Hotel Guest App
Sakar from 200 to 499 room Airport/Conference Hotels in Kemeragzi (Turkey)
Verified
2 years ago
Products Reviewed
Hotel Guest Apps
Staff Collaboration Tools
Contactless Check-in
What do you like most?
As the Guest Service Manager at a renowned beachfront property in Antalya, I am thrilled to share our experiences with our newly implemented hotel guest app, which notably includes an integrated survey feature. This digital innovation has significantly transformed how we interact with our guests, offering them unparalleled convenience while providing us with invaluable insights to enhance our services.
What do you dislike or think could be improved?
While the adoption rate of the app has been impressive, we continue to explore strategies to encourage all guests to utilize this powerful tool.
4.5
Excellent
Ease of Use
5.0/5
Customer Support
5.0/5
ROI
5.0/5
Implementation
5.0/5

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