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Review of Elina PMS

10
Very reliable system with great support team
Business Development Manager from 10 to 24 room Boutique Hotels in Berlin (Germany)
Verified
2 years ago
Products Reviewed
Property Management Systems
What do you like most?
We are very satisfied with Elina PMS, it is very reliable and straight-forward system. All system updates are communicated in prior. No overbookings. The support team is super friendly and helpful, all our questions are answered quickly and they make sure all is clarified. They have also a lot of helpful articles with instructions if we have any questions about the system or want to make any changes.
What do you dislike or think could be improved?
If anything, then we would be glad if every time someone could answer the phone (during business hours). Sometimes it goes to mailbox and we have to wait for a call back or try again later. However this does not happen very often. Overall still very satisfied with Elina!
5.0
Excellent
Ease of Use
5.0/5
Customer Support
5.0/5
ROI
5.0/5
Implementation
5.0/5

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