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The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.

Review of Planet

0
Customer support is getting worse and worse!
Director of Revenue Management from 100 to 199 room Boutique Hotels in Nuremberg (Germany)
Verified
2 years ago
Products Reviewed
Property Management Systems
What do you like most?
We have been a Protel customer since 2018 and have particularly appreciated the extensive functions, the good adaptability and the customer service.
What do you dislike or think could be improved?
Customer support has deteriorated extremely since the acquisition of Planet. The waiting time for support requests has become very, very long, and almost no one can be reached by phone anymore. We are absolutely dissatisfied at the moment.
0.0
Terrible
Ease of Use
2.0/5
Customer Support
1.0/5
ROI
1.0/5
Implementation
N/A

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