Review of Ranova

10
Easy to use and simple way to digest information and to get actionable insights from customer reviews!
Director of Digital Strategy from 10 to 24 room Boutiques in Lugano (Switzerland)
Verified
7 days ago
Products Reviewed
What do you like most?
Canban view of actionable insights based on customer reviews. This allows hotels to be able to create a list of possible todo's and keep track of their progress!
What do you dislike or think could be improved?
Complexity of information provided. I would really like to get more summarized information about what precisely is scoring badly regarding the service. Is it food, room conditions, services, etc.
5.0
Excellent
Ease of Use
5.0/5
Customer Support
5.0/5
ROI
5.0/5
Implementation
5.0/5

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