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Review of Guestnet

9
Relief in everyday life
owner from 25-49 room Airport/Conference Hotels in Bressanone (Italy)
Verified
5 months ago
Products Reviewed
Hotel Guest Apps
What do you like most?
We like Guestnet because it provides our guests with all the important information clearly and accessibly at any time. At the same time, it makes communication easier for our team and ensures smoother day-to-day hotel operations.
What do you dislike or think could be improved?
More personalization: Content that automatically adapts to guest type, length of stay, or interests could increase user benefits. Faster loading times: Optimized performance would be very helpful, especially with poor Wi-Fi.
4.5
Excellent
Ease of Use
5.0/5
Customer Support
5.0/5
ROI
4.0/5
Implementation
4.0/5
Lorena O. from Guestnet replied
Dankeschön für eure Bewertung! Es freut mich zu hören, dass Guestnet euren Gästen rund um die Uhr einen guten Überblick bietet und euch im Team spürbar unterstützt. Inhalte können über den Gäste-Login bereits passend zum Aufenthaltszeitraum ausgespielt werden. Da Guestnet als Web-App funktioniert, ist eine stabile Internetverbindung immer die Grundlage. Die Performance weiter zu optimieren, bleibt für uns daher ein laufendes Thema. Danke, dass ihr diese Punkte so offen angesprochen habt.

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