We absolutely love the Canary system! It’s streamlined our guest communication and made upselling effortless. The ability to include photos and broadcast messages to all guests has been a total game-changer for our property. The system is super easy to use and incredibly effective at increasing our extra revenue through upcharges. The broadcast feature is amazing—we can quickly text all guests during things like rainy days to remind them to grab ponchos in the gift shop or let them know about special events and updates. It’s so convenient to reach everyone instantly, and guests truly appreciate the personal touch. We also love using the scheduled messages! Three days before guests arrive, we send a friendly reminder about their upcoming trip, which helps reduce no-shows and gives guests time to cancel or adjust plans so we can resell the room if needed. It’s thoughtful automation that saves time and improves efficiency. The photo feature makes a huge difference too. Being able to show what we’re offering instead of just describing it adds a level of professionalism and excitement that feels very “on brand” for our property. It’s user-friendly, powerful, and delivers measurable results. The AI sometimes gets a little too creative when interpreting guest exceptions, but aside from that, Canary has been one of the best tools we’ve ever implemented. It has enhanced our team’s workflow, improved guest satisfaction scores, and made daily communication feel effortless. We genuinely look forward to seeing how the platform continues to evolve and make hospitality even better!