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Review of HelloShift

8
Good but room for improvement!
Front Desk Supervisor from 50-74 room Boutique Hotels in Chicago (United States)
Verified
9 years ago
Products Reviewed
Guest Messaging Software
What do you like most?
My favorite part of this system is making tasks for all departments. Easy to keep in touch with guest.
What do you dislike or think could be improved?
It is very slow when loading new updates and takes long loops to get to the action you need to make. For example guest messages it keeps telling you you have a new message when you just made the message yourself and to go back you have to keep hitting Guest and then takes long to load. Make it run faster. I tend to work faster then the system and at the end it will give me error message which takes me back to the beginning.
4.0
Very Good
Ease of Use
4.0/5
Customer Support
5.0/5
ROI
4.0/5
Implementation
4.0/5

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