Review of Hotellab

10
Hotellab - personalized RMS that helps be a market leader.
General Manager from 50-74 room Resorts in Saints Constantine and Helena (Bulgaria)
Verified
8 months ago
What do you like most?
We needed the right partner in order to increase revenue through continuous identification of growth opportunities, proactive price planning, system that can provide reliable forecast. As a hotel chain we needed automation, but we also needed this personal touch. Now we are able to regularly conduct analysis of our entities, our competitors and the market. Based on that we can set objectives that help with our strategy to achieve our goals. We are able to incorporate these objectives into our revenue budget. Working with Hotellab help me and my teamto save time, the partners are very dedicated thus for a short amount of time the first results came. We believe that our partnershiphas a great potential that could drive our regional market forward.
What do you dislike or think could be improved?
We are looking forward to the new tools and functionalities that can help us even more with the marketing, pricing and rate strategies.
5.0
Excellent
Ease of Use
4.0/5
Customer Support
5.0/5
ROI
5.0/5
Implementation
4.0/5