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Review of Betterspace GmbH

1
Not good customer service - very long waiting times for problems!!!!
owner from 10 to 24 room Bed & Breakfast & Inns in Salzburg (Austria)
Verified
3 years ago
Products Reviewed
Energy Management Systems
What do you like most?
The devices and the system itself mostly work well. We save a lot of energy and work here! Definitely a very good solution for our hotel business
What do you dislike or think could be improved?
If you have problems, you wait for weeks for feedback and help. You can get the information by phone and send an email. If you send an email, you only get one responder and then no answer for ages. We expected more here
0.5
Terrible
Ease of Use
4.0/5
Customer Support
1.0/5
ROI
4.0/5
Implementation
3.0/5

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