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Review of NewBook

10
Customer Service is fantastic
Director of Operations from 100 to 199 room Bed & Breakfast & Inns in Jackson (United States)
Verified
4 years ago
Products Reviewed
Property Management Systems
What do you like most?
Always willing to help with any issues that arise. Training is available if needed. Customer service employees are always friendly and helpful
What do you dislike or think could be improved?
Finding answers in knowledge base is sometimes hard to work in. You have to be careful what keywords you use.
5.0
Excellent
Ease of Use
4.0/5
Customer Support
5.0/5
ROI
4.0/5
Implementation
4.0/5
Gemma T. from NewBook replied
Hi, Thank you for sharing your experience with the NewBook support team! It's so great to hear that our team are always providing friendly service. You can look forward to some exciting updates to our knowledge base in 2022, which will make it even easier to find the answers to your questions. Thank you for your support! Kind Regards, The NewBook Team

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