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Review of Cloudbeds

10
Best problem solving tool
Co-founder from 1 to 4 room Boutique Hotels in Kota Kinabalu (Malaysia)
Verified
2 days ago
Products Reviewed
Channel Managers
Property Management Systems
Hotel Management Software
What do you like most?
- Managing bookings coming from different channels - Managing guest's information - Managing payment - Managing reports - Managing emails - Managing rates - Managing calendar
What do you dislike or think could be improved?
Cloudbeds booking engine - is a good product but I find that our customers prefer OTA still. Maybe it's the overall outlook that isn't appealing enough to customers.
5.0
Excellent
Ease of Use
5.0/5
Customer Support
5.0/5
ROI
5.0/5
Implementation
5.0/5
Anas A. from Cloudbeds replied
Thank you very much for your kind feedback and for giving us such an amazing review. We truly appreciate your comments about Cloudbeds and how it benefits your management needs as a system. We are always open to suggestions and feedback which allows us to understand what we need to improve. Regarding our booking engine, it is fully customizable through open HTML coding and we have some resources in our knowledge-base that can help you re-design into a suitable theme of your liking. Please reach out to us via [email protected] and we will be more than happy to help you.

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