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Review of alliants

10
Alliants is technically flawless and they've thought of everything!
director from 5 to 9 room Bed & Breakfast & Inns in Torquay (United Kingdom)
Verified
5 years ago
Products Reviewed
Guest Messaging Software
What do you like most?
Managing inbound contact from our customers across multiple platforms has been a struggle for years. Alliants understood our business needs, they offered fantastic training to our team and the aftercare has been like nothing we've experienced anywhere else. As a customer, it's very hard to imagine receiving a better technical solution and impossible to imagine better service in all departments.
What do you dislike or think could be improved?
The system we have has no limitations for our business. I honestly don't think I could seek to improve anything that they haven't already considered.
5.0
Excellent
Ease of Use
5.0/5
Customer Support
5.0/5
ROI
5.0/5
Implementation
5.0/5
Vickie M. from alliants replied
Hello Sean, Thank you for your stellar reviews. Goodness, we are thrilled you're so pleased with our Alliants Experience Platform! We do try our best and do hit the mark more often than not. But we also have exciting plans for 2021 so "watch this space!" We are indeed proud of our support team and will share your kind remarks with them. And do keep your ideas flooding in as it only helps us continue to improve and deliver a product that hoteliers want. Happy Holidays! Vickie & Team Alliants

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