Review of HelloShift

10
Great tool to enhance the guest experience!
Director of Operations from 50-74 room City Center Hotels in Pigeon Forge (United States)
Verified
8 years ago
What do you like most?
HelloShift has made it easier for our team to communicate with each other and focus on the guest experience. The guest engagement tools are easy to learn and utilize, and we've had a lot of positive comments from guest on how it has improved their lodging experience.
What do you dislike or think could be improved?
The feedback wall could be organized better as it is easy to get lost among the guests' messages and other content being posted.
5.0
Excellent
Ease of Use
4.5/5
Customer Support
5.0/5
ROI
5.0/5
Implementation
5.0/5

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