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The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.

Review of Quinta

10
Excellent revenue chatbot conversion
Backen Developer from 200 to 499 room Boutique Hotels in Puerto Vallarta (Mexico)
Verified
2 months ago
Products Reviewed
Hotel Chatbots
What do you like most?
The perfect lead generator for your Call Center team. It's a great ecosystem to tracking a lead user on your website, have a lot of features for the collaboration, follow up and conversion resolution like: - Leads panel. - Agent assignment. - Website scrapping to database answers. - Live chat to lead approach. - Reporting by channel, date range, hotel, etc. - Capabilities for omnichannel. - And the best, the biggest database with all the resort information for customer service.
What do you dislike or think could be improved?
One of the points to improvement is the inconsistence on some analytics dashboards at the momento of make a filter by date, but is a little visual mistake. When an agent is taken a live conversation, the bot could be stop at the moment when an agent message is send it, it could be a little improve for reduce the user error to type a message at the same time of the bot had the control.
5.0
Excellent
Ease of Use
4.0/5
Customer Support
5.0/5
ROI
5.0/5
Implementation
5.0/5

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