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Review of Hoteza

5
Nice IPTV channels, but it needs development
General Manager from 200 to 499 room Luxury Hotels in Messonghi (Greece)
Verified
6 days ago
Products Reviewed
Hospitality TV
What do you like most?
Nothing to mention, it is a nice IPTV program but need development. TV channels are fine. Would not change it but develop it.
What do you dislike or think could be improved?
Make less problems, solve them faster, easier for the guest's use. Make it easier for people use iPhone apps and other apps.
2.5
Poor
Ease of Use
4.0/5
Customer Support
4.0/5
ROI
3.0/5
Implementation
3.0/5
Daria T. from Hoteza replied
Thank you for your honest feedback. We really appreciate you taking the time to share it. We’re glad the IPTV channels are working well for you, but we hear you on the rest: fewer issues, faster resolutions, and a smoother experience for guests, especially when it comes to using iPhone apps and other apps on the TV. A 5/10 tells us we have work to do, and we take that seriously. We’ve shared your feedback with our product and support teams, and we’d love to understand more about what you’ve run into so we can make it right. Thank you again for helping us improve. The Hoteza Team

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