Review of Kollective

10
Genuine partners in growing our direct bookings
General Manager from 25-49 room Bed & Breakfast & Inns in English Harbour (Antigua and Barbuda)
Verified
7 days ago
What do you like most?
Working with Kollective has felt like adding a marketing department to our team rather than hiring an outside agency. They took the time to understand our property and our guests before making any changes, and they've made a real difference to how we show up online and to our direct enquiries. Communication is clear and prompt, the reporting is easy to follow, and they treat our hotel as if it were their.
What do you dislike or think could be improved?
There's little we'd change so far. If anything, it would be useful to have even more of their time as we grow, since we always come away from our conversations with ideas we want to act on.
5.0
Excellent
Ease of Use
5.0/5
Customer Support
5.0/5
ROI
5.0/5
Implementation
5.0/5

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