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Review of Straiv

9
Automated emails and digital payments — check-in still needs work
Assistenz der GF from 75-99 room City Center Hotels in Bayreuth (Germany)
Verified
2 days ago
Products Reviewed
Contactless Check-in
What do you like most?
1. Automated email sending - Works very well, except with links/QR codes via Booking, but that depends on Booking. 2. Digital payment function - On-site or online in advance.
What do you dislike or think could be improved?
Check-in process: - Setup of individual pages (sometimes the continue button is so far down that scrolling is necessary, which not every guest understands) - When entering the postal code, the city should be inserted directly and not typed manually (Ibelsa can do that) - Searching for the reservation by name could be better; for example, if the first and last names were swapped during booking, it could still be found via the booking number.
4.5
Excellent
Ease of Use
4.0/5
Customer Support
5.0/5
ROI
4.0/5
Implementation
4.0/5

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