Review of Little Hotelier

10
Helpful support, but Airbnb syncing is too restrictive
Owner from 75-99 room City Center Hotels in Kuala Lumpur (Malaysia)
Verified
3 days ago
Products Reviewed
What do you like most?
Abigail the customer support was really nice and helpful. She was able to help me with the issues i have.
What do you dislike or think could be improved?
I wish there's a way to easily copy the room rate from another room type. I dont like that now it supports media with Airbnb. Airbnb doesn't have restriction in terms of having more than 100 pictures or having symbols in the listing description, but Little Hotelier is restricting it, i have to go back and forth between airbnb and little hotelier to "bypass it" and insert the description and pictures back after i connected to little hotelier. To fix it, I want the option in Little hotelier to enable "only control availability and pricing", as i don't want little hotelier to control my listing, causing alot of mismatch and messing up the airbnb listing (such as the check-in checkout time, the pictures) whenever i update the room type in little hotelier.
5.0
Excellent
Ease of Use
4.0/5
Customer Support
5.0/5
ROI
5.0/5
Implementation
5.0/5

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