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Review of SiteMinder

10
Great value for money
Owner from 25-49 room in Gaiole in Chianti (Italy)
Verified
2 months ago
Products Reviewed
Channel Managers
Booking Engine
Guest Messaging Software
What do you like most?
SiteMinder is easy to use, super efficient AI support and even better human support. The best choice on the market.
What do you dislike or think could be improved?
Maybe the integration with the channels to have all on Siteminder site propagated on the channels. Sometimes I have to update some information like photo on the channels directly.
5.0
Excellent
Ease of Use
5.0/5
Customer Support
5.0/5
ROI
5.0/5
Implementation
5.0/5
Zidane D. from SiteMinder replied
Hi Małgorzata, Thank you for the fantastic review and for calling us the best choice on the market — that truly means a lot! We are so glad both our AI and human support have been delivering a great experience for you. We also appreciate the feedback on channel content propagation, particularly around photos. Being able to manage everything from one place is exactly what we strive for, and your suggestion is a valuable one that we will make sure reaches the right team. We look forward to continuing to support you! Warm regards, Zidane D.

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