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Review of alliants

10
Great Technical Support
Director of Rooms from 100 to 199 room Luxury Hotels in Warsaw (Poland)
Verified
5 years ago
Products Reviewed
Hotel Guest Apps
What do you like most?
Alliants has been a great partner on our App - great technical support, training our teams and follow up on every situation.
What do you dislike or think could be improved?
The communication on system changes sometimes is not fully clear - still some improvement needed in the keyless system as it doesn't work with Androids.
5.0
Excellent
Ease of Use
5.0/5
Customer Support
5.0/5
ROI
4.0/5
Implementation
5.0/5
Vickie M. from alliants replied
Thank you for such a lovely and positive review. We love our partnership with you and thank you for your continued support. We apologise for the challenge with they keyless entry. I am pleased to advise you the Android connection has been fixed. May I suggest you update your app from the app store and all should be working well. If for any reason you continue to experience a challenge, please reach out to [email protected] as soon as possible. We want to ensure your guests are not inconvenienced in any way. Thank you!

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