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Review of NAVIS

9
Navis was an interesting addition to our independent boutique property. It was a great way to take reservations away from the front desk, but has not been a seamless process.
Director of Revenue Management
Verified
9 years ago
Products Reviewed
Hotel CRM & Email Marketing
What do you like most?
The customer service: our client advocate was personable and catered our training and implementation week to our companies needs.
What do you dislike or think could be improved?
Ease of use: for being a smaller property, there are too many ways to get to where you need to go. If there was a way to hide or get rid of the features that weren't applicable to us, it would be a better program overall.
4.5
Excellent
Ease of Use
4.0/5
Customer Support
5.0/5
ROI
4.0/5
Implementation
4.0/5

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