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The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.

Review of Springer-Miller Systems

7
Good for most needs, responsive to requests
General Manager from 25-49 room Luxury Hotels in Philipsburg (United States)
Verified
8 years ago
Products Reviewed
Property Management Systems
What do you like most?
It is straightforward and not overly complicated. We are a smaller property (31 accommodations) so it is nice to be able to use the tapechart and see almost all our accommodations. I also like the snapshot you get when hovering over each reservation on the tape chart. The housekeeping interface wasn't being used here before but we got training a few months ago and it is going much better now.
What do you dislike or think could be improved?
Things like room moves and reblocking rooms is a bit more complicated than it should be. Also the reporting structure is not as easy to use as I would like. More custom reports would be a big help.
3.5
Average
Ease of Use
4.0/5
Customer Support
4.5/5
ROI
3.5/5
Implementation
4.0/5

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