Review of Experience Hotel

10
Connecting hotels with guests for the ultimate experience
Hospitality Director Bed & Breakfast & Inns in Calistoga (United States)
Verified
4 years ago
What do you like most?
Being able to touch every guest before they arrive. Knowing their reason of stay such as special occasion, rest and relaxation, business and many more. With this guest information we are able to curate their stay to their liking. It's the ultimate concierge service that connects you with guests before they arrive. It's the ultimate way to connect with my guests before they arrive we already have a personal connection so when they arrive to check-in it's kind of like we know each other!
What do you dislike or think could be improved?
I can't think of anything that could be improved. I have really enjoyed using Experience CRM. They are easy to contact for any issue and for trouble shooting. Thank so much Experience CRM!
5.0
Excellent
Ease of Use
5.0/5
Customer Support
5.0/5
ROI
5.0/5
Implementation
5.0/5

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