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Review of Duve

8
Guest communication that saves check-in time — with a few gaps
Guest service center manager of Dan Hotels chain from 200 to 499 room Airport/Conference Hotels in Haifa (Israel)
Verified
4 days ago
Products Reviewed
Hotel Guest Apps
Contactless Check-in
Guest Messaging Software
What do you like most?
The ability to stay in continuous contact with guests and through online check-in to save reception time. The ability to create personalized scheduled responses and responses based on information.
What do you dislike or think could be improved?
The ability to delete sent messages. Translate in more professional language. Ability to use AI-recommended responses throughout the conversation, meaning to go back to previous responses and have the option to send. Ability to have speech-to-text responses.
4.0
Very Good
Ease of Use
5.0/5
Customer Support
4.0/5
ROI
N/A
Implementation
N/A

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