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Review of roommaster

10
Room Master
Manager from 25-49 room Bed & Breakfast & Inns in Crosslake (United States)
Verified
2 days ago
Products Reviewed
Hotel Management Software
Booking Engine
Property Management Systems
What do you like most?
Room master is great. They have user friendly features at the tip of your hands. The support staff are always so helpful.
What do you dislike or think could be improved?
Faster response on the support tickets or a live person to answer vs an ai bot. Calling and having to wait is nail biting.
5.0
Excellent
Ease of Use
5.0/5
Customer Support
5.0/5
ROI
5.0/5
Implementation
5.0/5
Riya g. from roommaster replied
Hi Brian, Thank you for taking the time to share your review. We're glad to hear that you've found roommaster to be an easy-to-use PMS and that our team has been helpful when you need assistance. We also appreciate your feedback regarding support response times and your preference for speaking with a live person. If you'd like any assistance, please reach out to us at [email protected] and our team will be happy to help. Thank you for sharing your experience with roommaster.

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