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Review of Octorate

9
Excellent Customer Service and Top-Notch Support!
Gestore Locazione Turistica from 5 to 9 room Vacation Rentals & Villas in Feltre (Italy)
Verified
17 days ago
Products Reviewed
Channel Managers
Property Management Systems
What do you like most?
The customer service is very friendly and helpful. In particular, Danny from Octorate helped me resolve all the doubts I had, guiding me step-by-step through the platform. Thanks to his support, we covered how to best manage distribution across every channel and how to optimize rates based on our needs. He explained in detail how to handle reservations, correctly set up roomblock rules, manage room assignments, and make the most of the tapechart for a quick visual overview of the entire property. Additionally, we clarified how to speed up the checkin procedures and pull every necessary report for in-depth analysis through the reporting section. Truly impeccable support, highly recommended!
What do you dislike or think could be improved?
Mobile application: Needs performance optimizations and smoother navigation. Website bugs: Minor glitches occur during routine system tasks. User interface: Design feels somewhat unintuitive and requires modernization.
4.5
Excellent
Ease of Use
4.0/5
Customer Support
5.0/5
ROI
4.0/5
Implementation
5.0/5

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