Review of roommaster

9
I have experience 8 year for support roomMaster.
Hospitality Engineer from 75-99 room Motels in Phnom Penh (Cambodia)
Verified
1 months ago
What do you like most?
I like the function front office and back office because it's easy perform reservation, check-in, check-out, walk-In and other function easy to use.
What do you dislike or think could be improved?
Before maintenance roomMaster Cloud, please inform the customer by email or other means one or two days in advance and please improve the print Manager because it's always problem.
4.5
Excellent
Ease of Use
4.0/5
Customer Support
4.0/5
ROI
4.0/5
Implementation
4.0/5
Riya g. from roommaster replied
Hi Vanh, Thank you for taking the time to share your review and for your many years of experience with roommaster. We're glad to hear that the front and back office functionality has been easy to use for reservations, check-ins, check-outs, and other daily operations. We also appreciate your feedback regarding maintenance communication and printing. roommaster is now a modern, cloud PMS, and we are continuously investing and improving the platform for best experience for hotel teams. Thank you for sharing your experience with roommaster.

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