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Review of Hotel-Spider

10
Clear bookings and fast support — needs to scale with growth
Hotelmanager/ Owner from 25-49 room Boutique Hotels in Falkensee (Germany)
Verified
4 days ago
Products Reviewed
Channel Managers
Hotel Reservations Software
Booking Engine
What do you like most?
We have been connected to the channel manager since 2012 and use the booking interface on our website. The clear overview of all bookings across various platforms is particularly noteworthy—everything is managed within a single program. We have always been very satisfied with the services, costs, and support. The assistance provided has always been friendly and, above all, fast and competent—often exceeding what one might expect or what was contractually required. We would like to take this opportunity to say thank you.
What do you dislike or think could be improved?
The utility of software is subject to constant change from all directions and thrives on evolving alongside the user and offering intuitive operation; these are challenges every company must face to remain viable. Staying on the ball is essential here.
5.0
Excellent
Ease of Use
5.0/5
Customer Support
5.0/5
ROI
5.0/5
Implementation
5.0/5

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