Hotel-Spider Channel Manager

4.9 (19 REVIEWS)

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Hotel-Spider Channel Manager

4.9 (19 REVIEWS)

Unranked in Channel Managers

Hotel-Spider The Online Hospitality Distribution Platform -

99% recommended by 19 hotels

Ratings Summary

4.9

Excellent

19 reviews

Ease of Use

4.6/5

Customer Support

4.8/5

ROI

4.6/5

Implementation

4.6/5

Recommended for

Channel Managers Ranked #18 out of 102

Hotel Reservations Systems Ranked #8 out of 37

Features

Rate Management

4/5 features

Support for Weekly & Monthly Rates

Create a short term rental type of hotel product to compete with Airbnb and other vacation rental companies. Entice guests with long term stay discounts and attract more digital nomads, extended stays and family getaways.
Yield Rules

Maximises profit by automatically adjusting availability of rate plans in select channels and room types
Derived Rates

Saves time and reduces risk of errors by deriving multiple rates from a single base rate.
Inventory Management

Ability to provide recommendations/decisions on yielding availability/ Rate is only part of revenue management, availability controls (minimum length of stay, open or close, overbooking) have just as great an impact.
Inventory grid

Stay on top of your distribution and keep track of everything from one connected place.

Room Type Mapping

4/5 features

Channel Self-Mapping

Map new rate plans to direct and third-party channels with no effort

Automation & Syncing

4/5 features

Bulk Updates & Multiple Restrictions

Saves time by updating multiple room types and room rates in a select date range. Save hours of manual work every week with intelligent design for updates and restrictions.
2-way real time integrations

Keep your availability, rates, and inventory, an property content up to date and sync bookings and cancellations across individual channels.
PMS connectivity

Your Channel Manager connects directly into your hotel property management system, acting as the real-time connection of rate and availability data between your PMS and whichever booking websites you sell on. Each new reservation is delivered right into the PMS, without any manual intervention.
PMS connectivity

Your Channel Manager connects directly into your hotel property management system, acting as the real-time connection of rate and availability data between your PMS and whichever booking websites you sell on. Each new reservation is delivered right into the PMS, without any manual intervention.

Administration & Settings

4/5 features

Multi-lingual
Centralized user & role management
Multi-Currency Support

The ability to manage more than one loyalty point/mile currency - this is not a fundamental requirement of a loyalty program but many programs are now allowing customers to choose which loyalty currency they want to earn.
Inventory grid

Stay on top of your distribution and keep track of everything from one connected place.
Integrated Payment Processing

Enjoy peace of mind thanks to automated, secure and seamless payments.

Analytics & Reporting

4/5 features

Analytics dashboard
Booking Performance and Pace Reporting

Grow faster by knowing your top performing channels and what’s working best for you.

Other

1/1 features

Unlimited Channels (no additional cost)

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Integrations

Company	Functionality
IDeaS 92% recommended by 468 hotels	Revenue Management Systems
Oracle Hospitality 89% recommended by 425 hotels	Property Management Systems
Profitroom 95% recommended by 370 hotels	Booking Engine
Bookassist 94% recommended by 354 hotels	Booking Engine +3 more
Mews 90% recommended by 318 hotels	Property Management Systems +2 more
RoomPriceGenie 97% recommended by 256 hotels	Revenue Management Systems
Planet 81% recommended by 100 hotels	Property Management Systems
Sabre 86% recommended by 69 hotels	Hotel Reservations Systems
Infor 83% recommended by 65 hotels	Property Management Systems
Noovy 99% recommended by 25 hotels	Property Management Systems

Browse all integrations (23)

Support

Name: Hotel-Spider Channel Manager
Rating: 4.9 (19 reviews)

Unverified

Hotel-Spider has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.

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Help Center

Product Updates

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This vendor does not appear to have basic support essentials. Vendors who provide top tier support maintain a knowledge base help center and product updates changelog for customers.

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Response Time

Less than a day

Recommended

99%

Preferred Time

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Discover Apps

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Get Advice

Support for Weekly & Monthly Rates

Yield Rules

Derived Rates

Inventory Management

Inventory grid

Channel Self-Mapping

Bulk Updates & Multiple Restrictions

2-way real time integrations

PMS connectivity

PMS connectivity

Multi-lingual

Centralized user & role management

Multi-Currency Support

Inventory grid

Integrated Payment Processing

Analytics dashboard

Booking Performance and Pace Reporting

Unlimited Channels (no additional cost)

Support

Unverified

Support Not Verified

Download the Free Guide