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Review of freetobook

10
Easy to use and exceptional customer service from Freetobook
Owner from 5 to 9 room Bed & Breakfast & Inns in Kinlocheil (United Kingdom)
Verified
1 months ago
Products Reviewed
Channel Managers
What do you like most?
After recently switching to an Iphone, I used GuestTappy for the first time today. I cannot begin to express how EASY it was to use AND... how the payment transaction was taken so PROFESSIONALLY. Prior to GuestTappy, if a guest did not complete the on-line registration, or was a 'walk in', their address and card details needed to be inserted manually. Very time consuming - more so if their address was not in English. After watching the short, clearly explained, Freetobook on-line video explaining GuestTappy, I had the confidence to set up the app. A few clicks and it was 'good to go'. HUGE thanks to all at Freetobook. What a great addition to your already incredible platform. Superb customer service, for which I am so very grateful for.
What do you dislike or think could be improved?
I cannot make any suggestions for improvement - I am totally happy with the functionality of GuestTappy and the customer service from everyone on the Freetobook Team.
5.0
Excellent
Ease of Use
5.0/5
Customer Support
5.0/5
ROI
5.0/5
Implementation
5.0/5

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