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Review of Duve

1
Potential, but key sync and reliability are a nightmare
VP , M11 Collection from 75-99 room Boutique Hotels in Miami Beach (United States)
Verified
3 days ago
Products Reviewed
Contactless Check-in
Guest Messaging Software
Hotel Keyless Entry Systems
What do you like most?
It's been a nightmare. There's potential, but we haven't had a single "clean" run yet. Codes don't work, or mobile keys do not show, or settings seem to flip back and forth. Furthermore, Cache issues galore.
What do you dislike or think could be improved?
Key functionality and release. Code functionality. Less Interconnected settings or triggers to indicate affecting other settings Consistency and reliability. Key sync. 2 way sync with MEWS.
0.5
Terrible
Ease of Use
1.0/5
Customer Support
4.0/5
ROI
1.0/5
Implementation
1.0/5

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