Review of Stayntouch

10
Simplifies reception and trains staff quickly, but still underused
Marketing und Sales Manager from 25-49 room Boutique Hotels in Salzburg (Austria)
Verified
3 days ago
What do you like most?
With Stayntouch, we have succeeded or are continuously succeeding in simplifying and optimizing our processes at the reception many times over; the system enables quick training of new employees and always works reliably; perhaps the biggest benefit is the employees behind Stayntouch where "Customer Success Manager" is not just a job description but a vocation - through regular exchange, we are always able to simplify our processes; I would also like to personally highlight the support 24/7 again at this point.
What do you dislike or think could be improved?
We are not yet using the full potential of the platform but are making small progress again after 1.5 years.
5.0
Excellent
Ease of Use
5.0/5
Customer Support
5.0/5
ROI
5.0/5
Implementation
5.0/5

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